"There are a few places described as "hidden gems" in Falmouth but this is an actual hidden gem store. The owner is a really pleasant lady for whom nothing is too much trouble, my parents used the store for jewellery repairs, my wife and I use it for watch batteries and repairs and for purchasing gifts and now my teenage children use the store as well. I cannot recommend this store and the owner strongly enough."
"We recently purchased a couple of watches and various items for Christmas presents, the lady serving was an absolute delight, very knowledgeable and made the whole experience really enjoyable. Thank you."
"Always helpful and willing to go the extra mile - thank you."
"Wonderful customer service in store, popped in for my mum's birthday gift, found some earrings and also bought a gorgeous necklace for my daughter. Lots of choice & and lovely staff. Thank you, Claire"
"Popped into the shop today thinking of getting a new watch. One that I could see! The service is always so good. We were given good advice with no pressure. It's now 2.52pm on my new solar watch."
"Went to Oceana today for a new watch strap. Received great service from the lady there. She showed me the range of straps, made sure the one i chose would fit and fitted it on for me."
"Popped in to get my partner some new earrings, got her watch battery replaced immediately and I treated myself to a fantastic Accurist watch. Fantastic customer service and very friendly."
"My mum had my grandmothers ring repaired for me . It required a diamond replacing, the claws checked and cleaning. The service given was fantastic, right from stepping into the shop. The ring is looking beautiful. Can't thank you enough . The lady in the shop is always helpful and friendly. Thank you."
"My wind-up watch which I’ve been using for the best part of 50 years needed repair, and I was delighted to find that my local jewellers could help me. I received most attentive, friendly and informed service, including updates via messaging. My watch has now had a full clean and overhaul and is now happily ticking on my wrist! Thank you."