"It's the first place I go if I need any help with jewellery or watch batteries. I went into the shop for help with an insurance claim and Tracy could not have been more helpful and she talked me through everything that she was going to do and roughly how long it would take. She came back to me with the price, which I sent on to the Insurance company. They accepted the quote. Once I had phoned Tracy, within a week my jewellery was back in the shop. I was so pleased with the outcome. So, thank you so much Tracy."
"The service is second to none and it is always a pleasure to be part of a transaction there, even for something as ordinary as buying a battery for a watch. The lady will always check something else involved in case it's not the battery (in the case of my watch, it has a light cell) - how good is that!
She should set up as a trainer for retail. Thank you."
"She did it again! Quietly competent and very carefully she identified the fault, fixed it and hey presto my cherished watch is as good as new. Thanks again."
"Such a lovely lady to deal with. Always pleasant and very helpful. We always go to Tracey if replacement batteries are needed and recently my watch sadly could not be repaired and so I decided to replace it straight away. Without any pressure Tracey made fair suggestions and was most helpful when I decided on a purchase. Would not hesitate to recommend going to Oceana."
"Brilliant service as always. Lovely lady helped my father in law choose his new watch. I have bought watches here and always get replacement batteries fitted. Fantastic."
"So happy to have such an expert and honest watch expert. We save our battery replacements and repairs for when we are in Cornwall, she’s that good and a pleasure to deal with."
"We have always been welcomed and would not go anywhere else for watch batteries. Very helpful last week in helping my wife obtain ear ring plastic support discs."