"Friendly, helpful lady who provided me with what I needed. Thank you."
"Such exceptional service, friendly lady who understood my needs, my Gucci watch fits perfectly now and she balanced it at the same time without even asking. So impressed, thank you so much! Kindest Regards, Carol."
"Exceptional service!!!! Very helpful & friendly, the lady helped me select some cuff links for gifts at Christmas - gift wrapping them for free! Today she offered a wide range of replacement watch straps for my husband's watch, after selecting one, she fitted it in less than a minute, really reasonably priced too. Highly recommended! Please support this fabulous local gem of a shop!!"
"Just been into Oceana for a battery for my watch. Amazing service. Extremely polite and helpful."
"Great service, very helpful lady,great choice of stock and reasonable prices will definitely call again."
"Once again what excellent service from a very knowledgeable lady, always has a smile on her face, and does her best every time to make sure what you are looking for is what you get, I will certainly keep going here for anything to do with watch repairs, jewellery or even my watch battery replacement."
"Lovely friendly lady, good price."
"What a brill shop. Bought 2 watch straps, had them fitted and paid half the price I would pay in a well known chain of high street "Jewellers". Tracy is a friendly and experienced Jeweller. Support your local shops I say."
"Not expensive at all. Quick battery fix and good customer service."
"Nowhere else comes close to matching the prices or service. Really friendly lady is the proprietor, knowledgeable with great advice and always service with a smile."
"I always go to Oceana for watch batteries and straps. Such a great service from the lovely lady there! Check out the lovely jewellery, a nice selection at very good prices!"
"Lovely lady, SO helpful always"
"First class service. Leave the watch, half an hour later new battery or strap done, very good prices too!"
"I visit whenever I need new watch or clock batteries & sometimes just to window-shop as they have a lovely range of jewellery on display, all very reasonably priced. A very pleasant all-round customer experience and 'good old-fashioned' customer service - just as it should be, which many retailers seem to have forgotten about in the modern age! Well done Oceana, I will definitely continue to use your services. Thank you :)"
"friendly and helpful service"
"We have been regular customers for several years now and appreciate the efficient service and honest advice we receive. Thank you."
"Excellent service at Oceana Jewellers today! I had the battery in my watch replaced. The service was super quick, it was competitively priced and the customer service was superb. I'll certainly be returning there in the future :)"
"Always lovely friendly service. Nothing too much trouble. Highly recommended! Good prices, too."
"I always use Oceana Jewellers for watch batteries, making rings larger and buying bits and bobs. The lady is so helpful and it’s just a nice shop to do business. I thoroughly recommend it."
"Excellent, speedy service. I've taken several items in to be repaired and all have been done in good time and at a very good price. Service with a smile and a sweetie. What more can you ask for?"
"This is a truly wonderful place to visit as you receive a superb old fashioned service. Nothing is too much trouble & everything is done with a smile - a rare experience these days. Check it out ! So much more than a new watch battery service but even that is an excellent price £4.95!! Well done!!"
"Always a first class service!"
"They have everything you need, including things you never knew you needed. I was there today and came out very happy, brilliant customer service, and very reasonable prices. Thankyou."
"Always so helpful and knows her stuff!! Love the sweets on the counter too!!"
"The diamond had come out of my engagement ring and I took it to Oceana, Falmouth for it to be fixed. Unfortunately complications with the setting meant it took longer than anticipated but I was kept informed every step of the way. When the ring was eventually returned it had been put in a beautiful package accompanied by a box of chocolates. Above and beyond normal service, thank you."
"First class service and always with a smile!!"
"Went into Oceana Jewellers on Friday, to see if i could have my dads watch repaired, but alas it could not, The lovely lady was very helpful and understanding as it was my late dads watch, I bought another one while i was there and nothing was too much trouble for her. I thank you for your help and understanding, a lovely lady and vast selection of watches to choose from. Keith."
"Such friendly & sensitive service! I went in, off the street, with a sentimental piece of precious repair work to be done & the lovely lady behind the counter, ‘got’ the situation completely and simply sorted it out, without charge. I was so impressed & left with a smile on my face, rather than an ache in my heart. Thank you Oceana."
"I have recently bought watch batteries and a new watch strap. The service is always so friendly and welcoming and I have, and will continue to recommend Oceana to my friends and family."
"Have used their repair service several times. Reasonable charge and fast, efficient service. Always a pleasant experience visiting the shop. No hesitation in recommending."
"Outstanding service, will definitely visit again and recommend."
"I took two watches in, one for a battery, one a new strap. The lady in there is so friendly! Quick, and helpful. I would not go anywhere else. The prices are so competitive. Such a choice of straps."
"Once again, magic service from the friendliest shop in town. Nothing is too much trouble for the lady, and she always manages to find my beloved white watch straps. Thank you."
"Recently had a treasured silver ring cleaned and polished. It's now as new again! Kind, efficient service provided at a reasonable price by a lovely, friendly and very approachable lady! We always use 'Oceana' for replacement watch batteries/straps etc and the shop is always a good source of jewellery to buy as gifts for family and friends. Thank you 'Oceana'!"
"Our first stop when we need assistance with our watches! Great personal service & so friendly. Nothing too much trouble. We will be Back!"
"The lady who works here is always extremely helpful and pleasant to deal with. Great job and service thank you."
"Used & recommended Oceana Jewellers for years. Simply, great customer service and advice."
"Have used this jewellers many times over the years, for purchases, repairs and replacing watch batteries. Always received friendly and excellent service. Thank you."
"Popped in for a watch battery and strap. The service here is always excellent and you know that the products are good. Have used countless times for watches, batteries, etc."
"Excellent service and so quickly, I took 3 watches for replacement batteries. The lady was so helpful and friendly, did a brilliant job and the cost was so reasonable."
"I recently had a chain repaired in Oceana Jewellers. I am delighted with the repair. The lady in the store is as friendly a person as you could wish to meet and rang me as soon as the repair was done. Also, it is a lovely shop with a wide range of jewellery and accessories at competitive prices."
"I cannot speak highly enough of Oceana Jewellers, I have been coming here for several years and have recommended the company to my friends. They are always friendly, helpful and efficient. I try to tell everyone how good they are!"
"Once again, perfect service and nothing too much trouble, A great advert on how to provide a great service."
"It is always the first stop for when I am looking to buy some jewellery, or replacing a watch battery, friendly, helpful advice from the lovely lady makes shopping a pleasure."
"Excellent service as always! I wouldn’t trust my watch to anyone else!!"
"Have used this jewellers many times, always excellent service with a smile. Good quality merchandise, helpful advice on many aspects of caring for our jewellery and watches."
"Have used this jewellers many times, always excellent service with a smile. Good quality merchandise, helpful advice on many aspects of caring for our jewellery and watches."
"Popped in to Oceana on the off-chance they could fix a watch strap. Quite pricey watch from Cath Kidston whose strap had perished. When I bought a replacement I couldn't remove the original strap or fixings. No help from CK or another jeweller, but lovely lady in Oceana sorted it in 2 minutes and only charged £1 for the trouble. Would DEFINATELY recommend. Thank you so much. Excellent service!"
"Always very helpful, pleasant lady. All goods are very good quality and not over priced."
"There are a few places described as "hidden gems" in Falmouth but this is an actual hidden gem store. The owner is a really pleasant lady for whom nothing is too much trouble, my parents used the store for jewellery repairs, my wife and I use it for watch batteries and repairs and for purchasing gifts and now my teenage children use the store as well. I cannot recommend this store and the owner strongly enough."
"We recently purchased a couple of watches and various items for Christmas presents, the lady serving was an absolute delight, very knowledgeable and made the whole experience really enjoyable. Thank you."
"Always helpful and willing to go the extra mile - thank you."
"Wonderful customer service in store, popped in for my mum's birthday gift, found some earrings and also bought a gorgeous necklace for my daughter. Lots of choice & and lovely staff. Thank you, Claire"
"Popped into the shop today thinking of getting a new watch. One that I could see! The service is always so good. We were given good advice with no pressure. It's now 2.52pm on my new solar watch."
"Went to Oceana today for a new watch strap. Received great service from the lady there. She showed me the range of straps, made sure the one i chose would fit and fitted it on for me."
"Popped in to get my partner some new earrings, got her watch battery replaced immediately and I treated myself to a fantastic Accurist watch. Fantastic customer service and very friendly."
"My mum had my grandmothers ring repaired for me . It required a diamond replacing, the claws checked and cleaning. The service given was fantastic, right from stepping into the shop. The ring is looking beautiful. Can't thank you enough . The lady in the shop is always helpful and friendly. Thank you."
"My wind-up watch which I’ve been using for the best part of 50 years needed repair, and I was delighted to find that my local jewellers could help me. I received most attentive, friendly and informed service, including updates via messaging. My watch has now had a full clean and overhaul and is now happily ticking on my wrist! Thank you."
"Absolutely charming lady who is so so helpful. Nothing is too much trouble and she will go way over the service that would normally be expected. I would recommend Oceana Jewellers without hesitation."
"Nothing is too much trouble for the kind lady who stopped what she was doing to replace the watch strap on my 91 year old mother's watch that had broken. She offered to repair the old strap or replace it there and then. If only all high street shops were like this then no one would shop online again. Been there before to repair a gold wrist bracelet of my mother's. Again, similar outstanding service at a very reasonable price. Thank you so much."
"Took watch in for new strap. Advice given and strap fitted immediately. Reasonably priced and great friendly service. Have used this shop before and will do so again."
"Excellent service. Watch battery replaced in moments and for a sensible price. My jeweller of choice for many years. Falmouth’s best."
"Very friendly service, nothing is too much trouble. Have bought my last two watch straps (for different watches) from Oceana. Good quality and very good value for money."
"Excellent service. New battery fitted very quickly."
"I have recently had two watch batteries replaced. Excellent, polite and friendly service, and really good value for money. Thank you."
"I have just had a new battery for my watch. I always get my watch batteries replaced here, the owner is very friendly and changes the battery quickly and at an excellent price."
"A great local shopping experience: fantastic customer service, great selection of goods and sensible prices. Highly recommended."
"Delighted with the repairs and service I received. Would highly recommend!"
"What excellent customer service, nothing is too much trouble. Love this shop, highly recommended."
"Needed a link put on a safety chain. Really friendly lady, most helpful. Mended my bracelet super-fast . Many thanks."
"I needed a new watch battery. This is the place to go for great service with a smile, even when the shop is very busy. I would not think of going anywhere else!"
"I needed a new day watch and as we had bought jewellery before from you, thought we would wait until we were on holiday again, great decision!!! The assistant was really helpful and not 'pushy' even though she was very busy and I couldn't be more happier with my choice, will certainly be back, thanks."
"I have used the shop many times. The service, quality and attention to detail is excellent. I highly recommend Oceana."
"Lovely range of jewellery and very well priced. Tracey is always friendly, attentive and helpful. We have had watches adjusted, watch batteries changed, bought jewellery and had a ring resized. Our go-to jewellers. Thank you."
"I only ever seem to go into this shop for batteries or to have straps adjusted. It is difficult to imagine a more nicer person to deal with who makes every visit a pleasure. We are so lucky to have this jewellers in Falmouth"
"Today I needed to replace my watch strap which was on it's last legs. I had no hesitation in returning to Oceana for the replacement. A friendlier and more pleasant person you couldn't meet. There was a good range of straps available at a price to suit any pocket and fitting included, I came away a very satisfied customer and happily recommend anyone to go there. More shops like this are needed :-)"
"Great service and helpful advice in a really friendly way this morning. Would recommend this shop to everyone."
"Such a lovely lady to deal with. Always pleasant and very helpful. We always go to Tracey if replacement batteries are needed and recently my watch sadly could not be repaired and so I decided to replace it straight away. Without any pressure Tracey made fair suggestions and was most helpful when I decided on a purchase. Would not hesitate to recommend going to Oceana."
"Brilliant service as always. Lovely lady helped my father in law choose his new watch. I have bought watches here and always get replacement batteries fitted. Fantastic."
"She did it again! Quietly competent and very carefully she identified the fault, fixed it and hey presto my cherished watch is as good as new. Thanks again."
"We have always been welcomed and would not go anywhere else for watch batteries. Very helpful last week in helping my wife obtain ear ring plastic support discs."
"So happy to have such an expert and honest watch expert. We save our battery replacements and repairs for when we are in Cornwall, she’s that good and a pleasure to deal with."
"I highly recommend the jewellers for purchasing that special present or accessing a repair, Having visited several times over the last seven years, I have found Tracey so helpful with advice and suggestions, she will always take the time to assist and manage minor repairs whilst you wait, her friendly manner ensures it is the first place we visit when looking for certain types of gifts."
"Very friendly and helpful. I buy many watch straps here, great advice and fitting. I would highly recommend Oceana Jewellers to everyone."
"The service is second to none and it is always a pleasure to be part of a transaction there, even for something as ordinary as buying a battery for a watch. The lady will always check something else involved in case it's not the battery (in the case of my watch, it has a light cell) - how good is that!
She should set up as a trainer for retail. Thank you."
"Tracy is lovely and always fixes and advises on what I need; whether it is a battery changing, an old beloved watch that wants to retire, or finding the perfect blue turquoise strap for my vintage watch! The Arcade is always a treat to visit and parking easy across the road or... I can hop on the Hopper Bus to take me around town."
"It's the first place I go if I need any help with jewellery or watch batteries. I went into the shop for help with an insurance claim and Tracy could not have been more helpful and she talked me through everything that she was going to do and roughly how long it would take. She came back to me with the price, which I sent on to the Insurance company. They accepted the quote. Once I had phoned Tracy, within a week my jewellery was back in the shop. I was so pleased with the outcome. So, thank you so much Tracy."
"Always go to this shop for watch batteries. There is always a smiling face behind the counter. Tracey is always so helpful."
"Lovely lady helped my daddy buy his new Pulsar watch today."
"A lovely little shop with all kinds of pretty bits of jewellery. We loved the great customer service. Thank you."
"Exceptionally good service at Oceana Jewellers, if only all shops were as efficient and pleasant to visit. Thank you Tracy."
"Again, excellent service. The earrings look fabulous, thank you Tracey x"
"Was recommended by a local shop and was delighted with the service and value for money. Will be back!!"
"Always outstanding service here. Good value for money and a caring attitude. Thank you."
"A lovely shop and always delightful service and very helpful - a joy to visit!"
"I had batteries replaced in two watches today, only took 5 mins from beginning to end, and a reasonable charge as well. We always get friendly, helpful service - highly recommended."
"Always a pleasure. Been coming here for years for new watch batteries, Always quick, good value and friendly." ones.
"Recently had my watch battery replaced. Very efficiently done in next to no time. Explained to me that the watch could lose its waterproofness (not that that mattered) Very reasonably priced as well."
"We have used Oceana Jewellers for years, both when we just had a boat in Falmouth and now that we live here. Service is always excellent and friendly - one of those places it is a pleasure to come to and proof that good service engenders customer loyalty."
"I recently left seven very sentimental family charms to be soldered onto a strong silver bracelet which I had purchased from Oceana Jewellers some months ago. It came back looking wonderful, the charms all look brand new and I hope that my granddaughter will be as pleased as I am when I present this to her for her 21st birthday!"