"We visit often for watch batteries and presents. Today we called to ask about a bracelet repair - always met by such a friendly lady, so willing to help; repair carried out on the spot with no charge, thank you so much x"
"Went into Oceana today for a repair. Tracey did what she normally does and had my bracelet fixed in a minute. No charge! Fantastic customer service as always. Has my custom every time."
"Great service, always helpful, highly recommended."
"Went down last week as I needed a new battery for my watch! Lady was lovely. Not sure of her name! She opened up my watch to change the battery but couldn't due to the old one leaking. Hell!!! New watch!! The old one was only a fiver at Par Market and I bought it last year! Not bad for a fiver! Anyway she tried to clean it out but the leak was bad. Had to have a new watch! £9.95!! It's a beauty and I'm very pleased with it!!! Lovely shop. All types of watches. Very good displays too! Will definitely go there again! xxx
Sorry I forgot to say that there are others pieces of jewellery on sale too! A darn good display of all sorts!!! Thanks for your fantastic service! xx"
"Tracy is always so helpful, very knowledgeable and first class service, why go anywhere else?"
"Always friendly, helpful, and knows what she is talking about. This is my first stop for anything to do with jewellery."
"Today I visited Oceana for the first time as several friends had said how good the service is. How right they were! The lady, who I now know is called Tracey, was so kind and helpful and her advice has possibly saved me quite a lot of money. In future, whenever I need a jeweller, I will go to Oceana in the Arcade."
"Oceana Jewellers is first class in every way, and most certainly the place to go for all repairs. The craftsmanship is second to none. I have been a customer for 14 years, and Tracy always give a a sunny smile and a cheery welcome. She certainly is very experienced in all aspects of jewellery and watches. It is always a pleasure to go there."
"A little gem of a place in the Arcade, been going to see Tracy for about 14 years now. Ever so helpful she's selling great choice of jewellery & prices really competitive also sells batteries -watch straps & much more - a great shop to browse round you'll always see something to buy do not miss out on this little gem & friendly atmosphere."
"I went to Oceana for a few links taken out of my watch. What brilliant, personal service. A very friendly, knowledgeable lady helped me get my watch the right size and for very little cost. Absolutely recommend Oceana."
"We have been using Oceana for a number of years and every time we go there Tracy is always smiling and happy to help with even the most trivial of matters. We wouldn't go anywhere else in Falmouth as long as Oceana is still trading."
"Oceana always more than fulfils our expectations! A wonderfully clean, bright and well displayed stock with personal attention I don’t imagine going elsewhere, thank you."
"Lovely shop and Tracey is so helpful and knowledgeable . Always welcomed with a smile and made to feel nothing is too much trouble. Highly recommended!"
"Have bought several items over past couple of years for my wife, daughter and grandaughters. I always have batteries fitted for watches. Nothing is too much trouble and products are very good quality and value for money. Lovely lady and very helpful. 5 star."
"Always a pleasure to visit Oceana, Great customer service with a smile. Lovely range of jewellery and very reasonable prices."
"Fantastic service. Made me feel welcome. Went over and above to get the watch working again. Lovely friendly lady"
"Oceana repaired a broken pendant quickly and efficiently at a cost of only £5. Great value and service from this local jeweller."
"This Falmouth Gem is wonderful Tracy is always so helpful and friendly with such lovely jewellery its hard to choose from earrings and bracelets to watches and beautiful rings also repairs and watch batteries at very reasonable prices I defy anyone looking for a special gift for a special person or just a treat for yourself not to find anything in Oceana Falmouth Thank You Tracy for always helping my other halve with my Christmas. & Birthday presents I will be sending him soon for my Easter gift nice little necklace,!!!!"
"I have been in twice to this jewellery shop in The Arcade and both times I have been very impressed. On the first occasion my elderly Mother needed a new strap for her watch and Tracy was extremely patient in helping her choose and then fitting it. On Saturday I took in two cheap and cheerful watches which had stopped working and without hesitation tracy fitted new batteries. The cost was most reasonable on both my visits and all service done with a smile. We need more shops like this to keep the High street alive. Well done for providing such an excellent service to Falmouth."
"I have used Oceana on many occasion over the past few years. The lady in the shop is always very helpful. Watch battery replacements are usually done while you wait. On my most recent visit, to have a battery fitted to a most complicated digital/analogue watch she was unable to fit it while I waited and had to do it overnight, as a result the charge was waived. A level of customer service you would not expect these days. Great shop, deserves to be well supported by the local community."
"We have bought many items over many years. We have always been very well received and extremely delighted with the items we have bought and the service and advice we have been given. They source their stock to provide great value for money and always have something just that little bit different. You will not be disappointed if you give them a visit."
"Reliable friendly service, first port of call when my watch needs a battery replacement. Beautiful items for sale as well."
"Wow! Excellent value, excellent service and speedy! Highly highly recommend.
"Wonderful shop in the Arcade in Falmouth, Everything is different you are spoil for choice, no repair is turned away Tracy is always there to help you and of course always smiling , I have no hesitation in telling my friends where we go and the service you get. Never give up Tracy."
"Oceana Jewellers are so helpful and friendly nothing too much to ask real genuine people."
"Lovely lady, known her for years, always helpful and not at all pushy which I like. Such a bright and welcoming shop. I'm all for shopping locally but it's nice when you actually enjoy it as well."
"Lovely friendly welcome and so helpful, would highly recommend."
"Always shop here, lovely friendly lady, always happy to help, also lovely jewellery."
"Excellent service! Short time and low price for changing a battery in my watch."
"Only use the shop for watch battery replacements, but always very professional and friendly."
"Excellent customer service and good value for watch repair. The woman I spoke to really knew her stuff. Very impressed."
"Took my watch there Thursday for a crown replacement and received it the following Monday. Very speedy service will deffo recommend to anybody."
"Don't be put off by the location of this little treasure trove of a shop - situated in St. George's Arcade - it's an oasis for fine and contemporary jewellery, with a wide variety of pieces which are of a high quality and yet affordable. An ideal place for a special gift for someone or treat for yourself (which I find myself doing rather a lot since I discovered this shop)(eek) - all I can say is don't leave Falmouth without paying a visit. Lovely atmosphere and I have to say, the lady owner is a diamond!"
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